Charlotte initially did a degree in English Literature and had a career in English Language teaching and journalism before switching to traditional Chinese Medicine. She graduated from the College of Integrated Chinese Medicine with a BSc (Hons) in Acupuncture in 2029 and then completed a three-year diploma in Chinese Herbal Medicine with the White Crane Academy. 

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She has a level 5 qualification and is in the final year of BTEC Level 6 in sports and clinical massage with Jing Advanced Massage Training. This is the highest qualification in massage in the UK. The Jing method is a mixture of Eastern and Western techniques including myofascial release, Swedish, trigger point sand stretching. It is a slow and deep form of massage. She is also trained in hot stones.

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She has a particular interest in musculoskeletal issues, headaches and temporomandibular disorder.

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Her partner is Tibetan, from a family of nomads the Amdo region. In 2024, she visited his family there and is (slowly!) learning Tibetan.

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Charlotte has an MA in creative writing and enjoys writing poetry. She also trained in Sivananda yoga and has visited ashrams all over the world, including India.